Site privacy policy

1. General Provisions

1.1. OPEKS Energysystems (hereinafter - the Company) respects the right of visitors to the website opeks.ua (hereinafter - the Website) to privacy and confidentiality and recognizes the importance of protecting the information collected about them.

1.2. This Privacy Policy is a public document covering all personal data (PD) processed by the Company as the data controller and is developed in accordance with the current legislation of Ukraine on personal data protection.

1.3. This Policy governs the use of the Website and the processing of information provided by you to the Company.

1.4. The Company does not collect, use, or disclose your personal data in any way other than in accordance with this Privacy Policy and applicable Ukrainian law.

1.5. By using the Website, you agree to the terms of this Privacy Policy.

1.6. Any changes to this Privacy Policy will be published on the Website in a clear and accessible manner and will take effect upon publication.

2. Methods of Information Collection

2.1. The Company collects your personal data through:

• filling out forms on the Website and/or placing orders;
• providing information during phone conversations with Company representatives;
• sending emails or postal correspondence to the Company.

3. Types of Information Collected

3.1. Mandatory information:

• last name, first name;
• mobile phone number.

3.2. Additional information:

• middle name;
• email address;
• order and purchase information;
• delivery address.

3.3. We also collect technical information:

• cookies data;
• form submission data;
• geolocation data;
• device and browser information.

4. Purpose of Data Collection

4.1. Data is collected for the purpose of:

• improving service quality;
• providing information about products and promotions;
• processing orders;
• improving content effectiveness;
• customer support services;
• market research;
• analyzing consumer demand;
• informing about new products and promotions.

4.2. Data processing is carried out in accordance with Ukrainian law.

5. Disclosure to Third Parties

5.1. The Company does not share your personal data with third parties except in the following cases:

• delivery services and service providers;
• financial institutions for refunds;
• legal requirements under Ukrainian law.

6. Data Retention Period

6.1. Personal data is stored for as long as necessary to fulfill the purposes outlined in this Policy, typically up to 10 years unless otherwise required by law.

7. Your Rights

7.1. You have the right to:

• know what data is processed;
• request data updates or corrections;
• request anonymization;
• restrict data processing;
• obtain a copy of your data;
• withdraw consent for data processing;
• request data deletion.

7.2. You may opt out of informational communications at any time.

7.3. To exercise your rights, you may:

• contact us via email: office@opeks.ua;
• send a written request to: 03062, Kiev, Saperno-Slobodskaya St., 22.

7.4. Identity verification may be required before processing requests.

8. Data Security

8.1. We apply international security standards and best practices.

8.2. We ensure confidentiality, integrity, and availability of data.

8.3. Security measures are regularly reviewed and updated.

8.4. We protect data against loss and unauthorized access.

8.5. Employees and contractors are bound by confidentiality agreements.

9. Use of Cookies

9.1. The Website opeks.ua uses cookies to ensure proper functionality.

9.2. You may disable cookies in your browser settings.

10. Notice for Individuals Under 16

10.1. Individuals under the age of 16 may provide personal data only with parental or guardian consent.

11. Contact Information

11.1. For privacy-related inquiries, contact us:

• email: office@opeks.ua;
• mailing address: 03062, Kiev, Saperno-Slobodskaya St., 22.

Details

• Name: LLC "NPP" OPEKS ENERGOSYSTEMY"
• EDRPOU: 30521500
• Legal address: 01011, Kiev, Arsenalna St., 15
• Office address: 03062, Kiev, Saperno-Slobodskaya St., 22
• Manufacturing (warehouse) address: 03062, Kiev, Saperno-Slobodskaya St., 22
• Checking account: UA48380805000000003158463
• Contact phone number: +38 044 536-11-90
• Email: office@opeks.ua
• Contact person: Pilenkov O.V.